Frequently Asked Questions

  • As a registered NDIS provider in Adelaide we offer assistance with daily living, community nursing, high intensity care, community access, domestic assistance, respite care (short term accommodation) and supported accommodation — delivered by registered nurses, enrolled nurses and experienced support workers.

  • Call 0430 080 008, email admin@sherpasupportservices.com.au or use our contact form. We will arrange a free, no-obligation chat to understand your needs and goals, then prepare a service agreement that works with your NDIS plan.

  • Yes. Sherpa Support Services is a registered NDIS provider (Registration No. 4-JP1QI4C). This means we can support participants whose plans are agency-managed, as well as plan-managed and self-managed participants.

  • We support participants across Adelaide and surrounding suburbs in South Australia. If you are unsure whether we cover your area, get in touch — we will do our best to accommodate you.

  • Yes. Our team members hold current NDIS Worker Screening Checks, and our nursing care is delivered by registered and enrolled nurses. We invest in ongoing training so every participant receives safe, high-quality support.

  • We welcome all feedback — it helps us improve. Contact us on 0430 080 008, email admin@sherpasupportservices.com.au or use our Feedback & Complaints page. If you are not satisfied with our response, you can contact the NDIS Quality and Safeguards Commission on 1800 035 544. Complaints can be made anonymously.